I need help


Emergency help

If you are at immediate risk of harm, call 999.

Remember:

  • Stay on the phone.
  • Give as much information as possible, including any medicines or drugs you or someone may have taken.
  • If you are with someone, stay with them.
  • Keep any medicines to show the ambulance crew when they arrive so they can treat most effectively.
  • The police will not attend if you are calling for an ambulance.

Please avoid visiting Accident and Emergency (A&E) departments unless you have a physical health emergency.

Need help fast

If it is not a 999 emergency but you are experiencing an immediate mental health crisis, call 111, and select the mental health option (option 2).

Non-urgent help

If you need non-urgent help, below are some useful contact numbers and websites.

Support services directory

Below is a PDF listing support services available across Bristol, North Somerset and South Gloucester. The document includes support for the following things:

  • Mental health
  • Helplines
  • Community groups
  • Family and parenting
  • Sex work
  • Support for LGBTQ+ individuals
  • Support for refugees, asylum seekers and displaced persons
  • Hate crime
  • Drugs, alcohol and addiction
  • Gendered, sexual and domestic violence
  • Homelessness
  • Food banks
  • Employment

Click here for support services document