Emergency help
If you are at immediate risk of harm, call 999.
Remember:
- Stay on the phone.
- Give as much information as possible, including any medicines or drugs you or someone may have taken.
- If you are with someone, stay with them.
- Keep any medicines to show the ambulance crew when they arrive so they can treat most effectively.
- The police will not attend if you are calling for an ambulance.
Please avoid visiting Accident and Emergency (A&E) departments unless you have a physical health emergency.
Need help fast
If it is not a 999 emergency but you are experiencing an immediate mental health crisis, call 111, and select the mental health option (option 2).
Non-urgent help
If you need non-urgent help, below are some useful contact numbers and websites.
- Your GP will have an out of hours service
- NHS Choices - directory of NHS services
- SANE support phone line on 0845 767 8000
- SHOUT - support text service 85258
- Alcoholics Anonymous on 0800 917 7650
- Narcotics Anonymous on 0300 999 1212
Support services directory
Click here for support services document
In the document you will find support services available across Bristol, North Somerset and South Gloucester. The document includes support for the following things:
- Mental health
- Helplines
- Community groups
- Family and parenting
- Sex work
- Support for LGBTQ+ individuals
- Support for refugees, asylum seekers and displaced persons
- Hate crime
- Drugs, alcohol and addiction
- Gendered, sexual and domestic violence
- Homelessness
- Food banks
- Employment
We recognise that December and January can be a challenging time for many people. Below is a list of resources available across Bristol, North Somerset, and South Gloucestershire that may be helpful. Find more information on our page here.